25.10.2026 11:00
Apple's first foldable phone, the iPhone Duo, came to the agenda with screen breakage complaints after going on sale in Turkey at prices starting from 229,999 TL. Some users claimed that the device's inner screen cracked at the hinge area only a few hours after purchase. While the cause of the problem has not yet been determined, it was stated that Apple replaced some damaged devices with new ones under warranty.
The iPhone Duo, introduced as Apple's first foldable phone, has come to the agenda with screen breakage claims. Some users claimed that only a few hours after purchasing the device, the inner screen cracked from the hinge area. One user claimed that although they opened and closed their phone fewer than 20 times within six hours, the screen broke.
CLAIMED THE SCREEN BROKE IN SIX HOURS
According to user reports relayed by DonanımHaber, complaints emerged regarding the iPhone Duo's foldable inner screen.
A user who filed a complaint stated that they purchased the phone about six hours earlier and opened and closed the device fewer than 20 times during that time. The user recounted that while showing the phone to a friend, they felt something under the screen in the hinge area, and when they continued opening the device, they heard a cracking sound and claimed that the screen broke along the fold line.
SIMILAR CLAIM FOR DISPLAY UNITS IN STORES
It was claimed that screen breakage complaints are not limited to purchased devices. It was alleged that similar damage occurred on the screens of display units exhibited in some stores.
It was reported that users from different countries, including China and Australia, reported similar issues.
However, it is not yet known whether the screen breakages stem from a manufacturing-related issue or other factors. The ratio of complaints to the total number of users has also not been clarified.
IT WAS STATED THAT DAMAGED PHONES WERE REPLACED
Some users who filed complaints reported that when they applied to Apple's official stores, their damaged devices were replaced with new ones under warranty.
WHAT IS THE PRICE OF IPHONE DUO IN TURKEY?
Apple's first foldable phone, the iPhone Duo, went on sale in Turkey on October 23, 2026. The device's base model with 256 GB of storage went on sale with a price tag of 229,999 TL, the 512 GB model at 246,999 TL, the 1 TB model at 280,999 TL, and the 2 TB model at 335,999 TL. It attracted attention that the phone, which drew attention with its high price, came to the agenda with screen breakage complaints shortly after its launch.