A detail that infuriates those who want to renew their driver's license: Fix this situation immediately.

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Millions of drivers are in a rush to renew their licenses. Those with old-style driver's licenses will face a fine of 12,000 TL in 2024 if they do not renew. During the driver's license renewal process, citizens experience great hardships due to bureaucracy and small fees. In transactions made through the Digital Tax Office, only a paper fee of 13 TL is collected. However, the 2 TL foundation fee can only be paid through contracted banks or PTT, which is causing outrage among citizens.

MUST BE RENEWED BY DECEMBER 31, 2024

The General Directorate of Population and Citizenship Affairs announced that driver's licenses issued before January 1, 2016, must be renewed by December 31, 2024. Those who do not renew by this date will have their licenses deemed invalid, and they will face penalties for using a license that does not correspond to their class in traffic applications. Currently, this penalty is 4,064 TL, but it is expected to rise to 12,000 TL in 2024. Therefore, driver's license renewal processes are continuing intensively, but bureaucratic obstacles are making it difficult for citizens.

ATMs DO NOT ACCEPT PAYMENTS

The total fee for renewing a driver's license has been set at 15 TL; 13 TL is the paper fee and 2 TL is the foundation fee. These payments can be made through contracted banks and PTT. However, only the 13 TL paper fee can be paid through the digital tax office, and there is no option for the remaining 2 TL foundation fee. While ATMs do not accept this small amount, the separate payment channels of banks complicate the process. As a result, many citizens have to pay the 15 TL fee again at the bank. The 13 TL paid to the digital tax office goes to waste.

"THIS SITUATION MUST BE URGENTLY FIXED"

Citizens expressing their reactions on social media are demanding that the system be corrected due to the difficulties they are facing. One citizen complained, "You deposit the 13 TL fee and go to the population office, but when your turn comes, you have to go back to the ATM due to insufficient payment. ATMs do not accept 5 TL, and since 20 TL does not give change, it is not processed. It is absurd to waste so much time for such a small amount," expressing their outrage at the process. In another comment, it was stated, "I made an online payment, but we are waiting in line at the bank for 2 TL, this situation needs to be fixed."