06.11.2026 14:32
Due to a large-scale system failure affecting 128 credit cooperatives in Japan, banking transactions were disrupted at 3,430 branches. While cash could not be withdrawn from ATMs, internet banking and money transfer services were also disabled. Authorities stated that the failure was caused by a technical issue and was not a cyberattack, while announcing that it is not yet known when the system will return to normal.
A large-scale technical failure that occurred on Friday afternoon in Japan caused major disruptions in banking transactions. Due to a problem in the shared system of 128 credit cooperatives operating in the west of the country, deposit, withdrawal, and transfer transactions could not be carried out at thousands of branches.
TRANSACTIONS HALTED AT 128 FINANCIAL INSTITUTIONS
According to information in the Japanese press, the system failure began at around 1:30 p.m. local time on Friday, November 6. Transactions of 128 credit cooperatives operating across a wide area stretching from the Tokai region to the west of the country were disrupted.
A total of 3,430 branches were affected by the failure. While customers could not withdraw money from ATMs, deposit and withdrawal transactions at branches could also not be carried out. At some institutions, internet banking and mobile applications also became unusable.
ATMs TAKEN OUT OF SERVICE
It was reported that after the failure, many ATMs were temporarily taken out of service. Some credit cooperatives called on their customers to use different financial institutions for urgent money transfers or to contact their branches.
In Japan, where cash use is particularly common, the failure occurring on Friday afternoon left customers who wanted to carry out banking transactions in a difficult situation.
CAUSE OF THE FAILURE UNDER INVESTIGATION
It was announced that the system outage occurred in the western Japan system of the Shinkin Central Common Center, which manages the shared infrastructure of the credit cooperatives.
While initial assessments pointed to a technical problem in communication equipment, the exact cause of the failure has not yet been determined. Some Japanese media organizations, in reports citing officials, stated that the problem was not caused by a cyberattack.
UNCLEAR WHEN THE SYSTEM WILL BE FIXED
Officials reported that work was continuing to resolve the failure, but that there was no definitive information regarding the time when services would restart.
It was stated that credit cooperatives in the east of the country were not affected by the system failure and continued their transactions normally.