05.05.2026 13:10
The Ministry of Trade launched an investigation after a mother and her daughter were not allowed into a hamburger restaurant in Istanbul's Tarabya district due to their appearance. During inspections, violations of regulations were identified, and an administrative fine was imposed on the business. The incident was recorded under the scope of 'Unfair Commercial Practice' and referred to the Advertising Board.
Allegations that a mother and her daughter were denied entry to a restaurant in Istanbul's Tarabya district due to their financial situation sparked public debate. Following the incident, the Ministry of Commerce launched an investigation.
According to the claim, a mother and her daughter were not allowed into the Burger King branch in Tarabya because of their financial status. The incident, which trended on social media, quickly generated widespread outcry.
MINISTRY TAKES ACTION
The Ministry of Commerce announced that it swiftly initiated an investigation following the matter. In a statement issued by the ministry, it was emphasized that the situation in question is unacceptable.
The statement read, "The scenario described in this post is absolutely unacceptable. No child, no mother can be excluded from a place by being told 'you cannot sit here.' Such an act is not only morally unacceptable but also incompatible with trade ethics and laws."
FINE IMPOSED ON THE BUSINESS
It was stated that teams from the Istanbul Provincial Trade Directorate conducted an inspection at the restaurant on the same day, and violations of regulations were identified during the review, resulting in an administrative fine being imposed on the business.
Additionally, it was reported that the incident was documented under "Unfair Commercial Practice" and the file was recorded for referral to the Advertisement Board within the General Directorate of Consumer Protection and Market Surveillance.
In the ministry's statement, it was noted that steps will continue to be taken to protect citizens' commercial rights and against similar practices.