31.08.2026 11:40
Alo 193 Joint Accident Notification Center, which concerns 34.7 million vehicle owners in Turkey, goes into operation tomorrow. Citizens who have been in a traffic accident will be able to submit their damage notifications to insurance companies through a single number. The application aims to speed up the claims process and prevent unauthorized calls targeting accident victims.
The new application concerning 34.7 million vehicle owners in Turkey goes into effect tomorrow. Citizens wishing to report damage after traffic accidents will be able to carry out their procedures through the Alo 193 Joint Damage Reporting Center (OHİM).
According to the news on NTV, the new system aims to transmit damage reports to insurance companies more easily and quickly through a single center after an accident.
ALO 193 GOES INTO EFFECT TOMORROW
Alo 193 Joint Damage Reporting Center, one of the final steps of the action plan prepared by the Insurance and Private Pension Regulatory and Supervisory Authority (SEDDK), will become operational tomorrow.
Vehicle owners will be able to call Alo 193 to report damage after a traffic accident. This will pave the way for citizens to carry out transactions through a single point of contact during damage processes.
A STEP AGAINST PERSISTENT CALLS AFTER ACCIDENTS
One of the important aims of the regulation is to prevent calls made after the information of people involved in traffic accidents is obtained through unlawful methods.
It is stated that some organized structures obtain the information of accident victims and persistently call citizens through call centers, directing them to give a "damage tracking power of attorney".
With SEDDK's action plan covering supervision, regulation, and technology solutions, it is aimed to combat such practices.
ACCELERATING THE DAMAGE PROCESS IS AIMED
Within the scope of the action plan, various improvements have also been implemented to conclude damage compensation processes that begin after traffic accidents more quickly and fairly.
Before Alo 193 became operational, SEDDK and insurance companies issuing traffic insurance policies came together. In the meeting, the results of the steps taken so far and the measures to be implemented in the upcoming process were evaluated.