She went to the family doctor and experienced the shock of her life! She had been a living dead for years.

18.09.2025 11:40

In Trabzon, Sibel Kuştil, a mother of three, experienced the shock of her life when she learned a week ago at her family doctor's office that she had been listed as deceased in the health system records for the past seven years while trying to obtain a health report. Although she is registered as "alive" at the civil registry office, Kuştil believes there may have been an error in the hospital records due to the fact that she gave birth to a stillborn baby seven years ago.

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Sibel Kuştil, a mother of three who works as a chef in the Akçaabat district, applied to her family doctor a week ago to obtain a health report. During the check-up conducted by the family medicine staff, it was determined that Kuştil appeared as 'dead' in the health system records for the past 7 years. Shocked by this revelation, Kuştil went to the Provincial Health Directorate to learn more about the situation. There, she was informed that a death record had been created by a state hospital in 2018, which is why she has been appearing as 'dead' in the health system for 7 years.

While Kuştil is registered as 'alive' at the population registry, she believes that there may have been an error in the hospital records due to the birth of a stillborn baby 7 years ago. In addition to being unable to get vaccinated, Kuştil is struggling to get prescriptions, make hospital appointments, and access the E-Nabız system, and she is trying to prove that she is alive by filing applications.

"MY INFORMATION MAY HAVE BEEN ENTERED IN PLACE OF MY DEAD BABY"

Describing her experiences, Kuştil said, "Last week, I needed a health report to submit to my workplace. I applied to my family doctor, but my information could not be accessed. Then I was informed that I was seen as dead in the records. Following this, I applied to the Provincial Health Directorate. We learned that a death notification was created for me by a state hospital in 2018. Since that date, I have been appearing as dead in the health system. On July 9, 2018, I gave birth to a stillborn baby at a state hospital. I believe that my information was entered instead of my deceased baby's information. I have never encountered such a confusing situation before," she stated.

"I HAVE BEEN A LIVING DEAD FOR YEARS"

Kuştil, who stated that she gave birth to three children during the time she was seen as dead, said that she was unable to get vaccinated during the Covid-19 pandemic due to a 'systemic issue,' but she learned years later that this was because she appeared as dead in the records. Kuştil said, "During this time, I had three children. Until I applied to my family doctor last week, this situation had never been noticed. In 2020, I went through a risky pregnancy process. My doctor told me that I needed to get the Covid-19 vaccine. At that time, I was not assigned a vaccine, and I could not get vaccinated. When I went to the hospital for a procedure, I was told, 'there is a problem in the system, that's why it is not opening.' Now I understand that I could not get vaccinated because I appeared as dead. The only thing I know is that I appear as dead in the health system. I have come to this day like a living dead for years. How did this happen, who entered this information into the system, or how has this issue not come up until now? We are astonished," she expressed.

"I EXPERIENCED THE SHOCK OF MY LIFE"

Kuştil, who stated that she has been unable to benefit from health services, said, "We have made applications and complaints to the necessary places. We have not received any results yet. If something happens to me, if I go to a hospital, I will not be able to get examined. I cannot get prescriptions from my family doctor. I cannot access the E-Nabız system because I appear as dead. No one can understand where the error is in the system. There are many points that I also cannot comprehend. Everyone is very surprised, and I have experienced the shock of my life. I am worried that this may cause a problem for me in the future. I want this grievance to be resolved. I hope necessary actions will be taken," she said.

"I HAVE 3 CHILDREN FROM MY DEAD HUSBAND"

Sibel Kuştil's husband, Ömer Kuştil, expressed that they are astonished by the situation, saying, "I have three children from my wife, who is said to be dead. I learned this a week ago. I am still in shock. We have been dealing with this issue for days. We are waiting in astonishment for a resolution. If we go out of town and something happens to us, will my wife be able to receive treatment at a hospital? We do not know. Our grievance in this matter is very significant. We hope it will be resolved," he said.