Taxi calls made in Europe are being redirected from Turkey.

The commercial taxi calls from 18 cities in 3 countries in Europe are directed from call centers established in 3 different provinces in Turkey.

The call numbers such as 44, 33, 22 that commercial taxi callers are looking for in a total of 18 different cities in Germany, Austria, and Switzerland are answered by German-speaking employees in centers located in the cities of Düzce, Sakarya, and Bartın in Turkey. The center employees, who take the address of the person requesting a taxi, direct the nearest commercial taxi to the area, ensuring that individuals reach a taxi in the most seamless way possible. The call center, established in Düzce and serving Europe for 6 years, has a total of 300 employees working in its branches in Sakarya and Bartın, who manage the commercial taxi traffic by answering calls from Europe day and night.

The personnel in the call centers in Turkey, who speak German at a very good level, direct the incoming calls to the nearest taxi for the customers.

PRIORITY IN GERMAN-SPEAKING PROVINCES

Due to the high volume of incoming calls, there is a continued need for personnel who speak very good German in the call centers in Turkey. The potential of German, which is among the most spoken languages in Europe, seems to be quite high in this regard.