12.11.2025 02:15
The Ministry of Trade has warned restaurants, cafes, and patisseries to comply with the latest price tag regulation. In a letter sent to industry representatives, it was stated that there are obligations such as having a QR code price list on tables, keeping electronic price devices active, and displaying the lowest price from the last 10 days during discounts.
The Ministry of Trade warned businesses providing food and beverage services such as restaurants, cafes, and bakeries to comply with the recently implemented price tag regulation.
CHANGES MADE IN OCTOBER WERE NOTED
The General Directorate of Consumer Protection and Market Surveillance, affiliated with the Ministry, sent a letter to sector representatives regarding the issue. The letter pointed out the changes made in the Price Tag Regulation in October and requested that businesses be informed to comply with the regulation.
The letter stated that the regulation governs the form, content, and use of labels, tariffs, and price lists for goods and services offered for sale at retail, as well as the procedures and principles regarding discounted sales. It emphasized that the regulation, made in line with consumer complaints submitted to the Ministry and various sector requests, is important for protecting consumers' economic interests and ensuring accurate and complete information.
"SELLING WITHOUT WEIGHING IS HARMING CONSUMERS' ECONOMIC INTERESTS"
The letter reminded of the changes made in the regulation, stating, "Selling products that are sold openly and weighed according to the consumer's request without weighing the tare is considered a violation, as it prevents consumers from being accurately informed and harms their economic interests. In this context, it became mandatory to exclude lightweight packaging such as plastic bags, stretch film, and paper bags, which have insignificant weight, from the tare during the weighing of products sold openly, and to use heavier packaging such as boxes, plastic containers, or reinforced tetra packs."
The letter recalled that in establishments providing food and beverage services such as restaurants, cafes, and bakeries, to address the difficulties encountered in presenting price lists to consumers at tables and to facilitate citizens' access to price information, it has been made possible to display price lists through QR code applications. It was warned that "In these establishments, there is already an obligation to place price lists in a manner that is easily visible and readable by consumers at tables and in front of the entrance door of the establishment. In establishments where price lists are presented via QR code at tables, it is mandatory to provide the price list additionally upon the consumer's request."
"ELECTRONIC PRICE DEVICES MUST BE FUNCTIONAL"
The letter pointed out that the labels that are pasted and removed during cancellation and return processes for products such as books, magazines, and newspapers damage the products and cause difficulties in practice. In this regard, it was reminded that by utilizing technological means, these difficulties can be addressed, processes can be facilitated, and consumers can be accurately informed, making it possible to use electronic devices to present price information for these products. The letter emphasized that in cases where price information for products such as books, magazines, and newspapers is presented with electronic devices, these devices must be functional, easily accessible, and available in sufficient numbers.
The letter highlighted that the obligation to show the previous sale price and the discounted sale price in the labels, tariffs, and price lists of goods or services subject to price reduction continues. In this context, it was stated that the lowest price applied within the 10 days prior to the date the discount is applied must be taken as the basis for determining the previous sale price. The letter indicated that the new regulations have come into effect and that administrative sanctions will be applied in case of violations.